ACMI
Contact
Box Office Hours
The Box Office is open one (1) hour before the first screening until fifteen (15) minutes after the final screening commences.
All MIFF box offices are cashless, only EFTPOS and credit card are accepted. Cash will not be accepted.
Located in the heart of Melbourne’s Fed Square, ACMI celebrates the wonder and power of the world’s most democratic artform – fostering the next generation of makers, players and watchers.
Box Office
The MIFF Box Office is located on Level 1 at the Fed Square entrance, on the right after you enter through the glass doors. There is step-free/wheelchair access to the Box Office from the Fed Square entrance or via the internal lift from the Flinders St entrance.
Food and Beverage
In the Level 1 foyer is the Campari Cinema Lounge, the place to see and be seen at MIFF this year! Join us for a pre-screening cocktail or a post-screening tipple from 5pm – late each evening.
Hero @ ACMI offers coffee, snacks, a full menu, beer, wine and cocktails. Hero is located on Level 1.
All cinemas are licensed.
Venue Map
Click here to download the ACMI venue map.
Accessibility
ACMI has two entrances: one on Flinders Street and the other within Fed Square.
Flinders Street entrance:
- Entry is via a small staircase from Flinders Street through a revolving door into an open space. This is called the Lightwell.
- From the Lightwell, take the large central staircase to Level 1 for the Box Office, Hero and Campari Cinema Lounge.
- From Level 1, take the staircase on the left past the box office to Level 2 for Cinemas 1 and 2.
- For step-free/wheelchair access, take the ramp from Flinders Street through the accessible door to the left of the revolving door. This is operated by a push button with a wheelchair symbol on it.
- Head through the Lightwell foyer to the right past the Gallery entrance to an internal lift and take the lift to Level 1.
- Exit past the Campari Cinema Lounge and take a second internal lift next to Hero to Level 2 – cinema level.
Fed Square entrance:
- Enter Fed Square from Swanston Street and head across the open cobbled-stoned plaza to the ACMI entrance on the left-hand side.
- Enter through the glass doors into Level 1 for the Box Office, Hero and Campari Cinema Lounge.
- Take the staircase on the right directly after the glass doors to the cinemas on Level 2.
- For step-free/wheelchair access, take the internal lift next to Hero to the cinemas on Level 2 – cinema level.
Please see How to Book Your Ticket if you require step-free/wheelchair access at ACMI.
To borrow a wheelchair, present ID at the Box Office on Level 1 and ACMI can organise one free of charge.
Entry into ACMI 1 is from the rear of the cinema, with stairs leading down towards the front of the cinema on each side. There is a row of step-free accessible seats at the entry of the cinema, as well as two (2) wheelchair accessible spaces, each with a companion seat, on the right-hand side of the cinema. Seats in ACMI 1 are fabric, either bright red or black in a random pattern. The seats have cupholders and do not recline.
Entry into ACMI 2 is from the front of the cinema, with stairs leading up towards the back of the cinema on each side. There is a row of step free accessible seats at the entry of the cinema with one (1) wheelchair accessible space and a companion seat. For step-free/wheelchair access to the rear of the cinema, there is a small internal lift on the right-hand side of the entry doors to ACMI 2. This lift must be operated by an ACMI staff member. The lift exits at the rear of the cinema where there is another row of step-free seating and one (1) additional wheelchair accessible space and companion seat. Seats in ACMI 2 are fabric, either yellow or black in a random pattern. Seats have cupholders and do not recline.
The cinema doors have push buttons for assisted opening of cinema doors. There is a carpet in each cinema, and the walls are steel with inlaid lights.
Please see How to Book Your Ticket if you require step-free/wheelchair accessible seating at ACMI. Please approach a MIFF Front of House staff member for assistance when you arrive at the venue.
Hearing Loop: ACMI is equipped with a hearing loop for Cinemas 1 and 2. The user requires a neck loop that acts as a wireless connection to a personal hearing aid device equipped with a ‘T’ coil.
Assistive Listening: ACMI will also have Assistive Listening units available for collection at the MIFF Box Office. Assistive Listening units will only be available for use at specific film screenings.
Please see How to Book Your Ticket section to book a Hearing Loop or Assistive Listening device. You will be required to leave photo ID when borrowing a device. Please approach a MIFF Front of House staff member for assistance when you arrive at the venue.
Bathrooms, including accessible and gender-neutral bathrooms, are located on the ground floor in the Lightwell and on Level 1, next to the entrance to HERO.
Getting Here
Tram
ACMI is serviced by both Swanston Street and Flinders Street trams.
Level access tram stops nearby include:
- Trams 1, 3/3a, 5, 6, 16, 64, 67 and 72:
- Stop 13 – Flinders Street Station
- Stop 11 – Collins Street (corner of Swanston and Collins Streets)
- Trams 75, 70 and 35:
- Stop 6 – Russell Street (corner of Russell and Flinders Streets)
- Stop 5 – Flinders Street Station
For more public transport information, visit ptv.vic.gov.au.
Train
ACMI is located in close vicinity to Flinders Street Station, accessible via Swanston Street and Flinders Street trams.
For more public transport information, visit ptv.vic.gov.au.
Parking
Secure Parking is a proud MIFF Partner and is offering all MIFF filmgoers discounted parking at selected car parks. The closest Secure Parking to ACMI is 300 Flinders Street. For more information about how to redeem the discount, please visit the Secure Parking website.
Designated on-street Accessible Parking Bays are available at:
- Flinders Street, between Elizabeth and Swanston Streets
- Flinders Lane, between Elizabeth and Swanston Streets
- Little Collins Street, between Russell and Elizabeth Streets
- Russell Street, between Collins Street and Flinders Lane
For drop off and pick-up, we recommend the Russell Street extension near Fed Square.
For more information about accessible parking in the city, please visit Parking for People with Disabilities.
Tram
ACMI is serviced by both Swanston Street and Flinders Street trams.
Level access tram stops nearby include:
- Trams 1, 3/3a, 5, 6, 16, 64, 67 and 72:
- Stop 13 – Flinders Street Station
- Stop 11 – Collins Street (corner of Swanston and Collins Streets)
- Trams 75, 70 and 35:
- Stop 6 – Russell Street (corner of Russell and Flinders Streets)
- Stop 5 – Flinders Street Station
For more public transport information, visit ptv.vic.gov.au.
Train
ACMI is located in close vicinity to Flinders Street Station, accessible via Swanston Street and Flinders Street trams.
For more public transport information, visit ptv.vic.gov.au.
Parking
Secure Parking is a proud MIFF Partner and is offering all MIFF filmgoers discounted parking at selected car parks. The closest Secure Parking to ACMI is 300 Flinders Street. For more information about how to redeem the discount, please visit the Secure Parking website.
Designated on-street Accessible Parking Bays are available at:
- Flinders Street, between Elizabeth and Swanston Streets
- Flinders Lane, between Elizabeth and Swanston Streets
- Little Collins Street, between Russell and Elizabeth Streets
- Russell Street, between Collins Street and Flinders Lane
For drop off and pick-up, we recommend the Russell Street extension near Fed Square.
For more information about accessible parking in the city, please visit Parking for People with Disabilities.